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Terms and Conditions

Florsheim Shoes Europe Srl (hereafter referred to as "Florsheim") - with registered offices in Italy, Piazza San Babila 4/A, 20122 Milano , and VAT number 03570550966 - is licensee of the Florsheim brand for Europe and sells its products through authorized dealers and the website www.florsheim.eu (hereafter the "Website"), owned by the company itself.

The following Terms and General Conditions of Sale (hereafter "Conditions of Sale") govern the offer and the purchase of products marked with “Florsheim" trademark (hereafter "Products"), carried out remotely via telematic devices through the Website, and reserved exclusively to consumers (hereafter "Customer"). A Customer means an individual purchasing goods for purposes that are not related to his/her professional or business activities.

Florsheim reserves the right to modify the Conditions of Sale at any time. Any amendment of the Conditions of Sale shall become effective from the date of publication on this Website.

Therefore, the Customer is required to read the present Conditions of Sale carefully before ordering any Product on the Website. This information shall be deemed as understood and fully accepted at the time of every purchase by the Customer.

As a consequence, Florsheim is not liable for any possible different condition from the ones published on the Website and not agreed on in advance in writing.

If you do not or cannot agree to these terms and conditions, please do not use the Website or any of the purchasing services offered through it.

Our Business Policy

Florsheim offers its Products on the Website for on line purchase exclusively to customers that are consumers or individuals acting for purposes unrelated to commercial or professional activities in which they are potentially involved.

Florsheim reserves the right not to process orders received from a Customer who is not a consumer and any other order that does not comply with Florsheim business policy.

Florsheim sells its Products exclusively to Customers over the age of 18. Florsheim reserves the right to cancel any orders of Customers believed to be under the age of 18.


All Products shown on the Website are subject to availability. Florsheim may change at any time quantity limits and/or selection of Products offered on the Website.

The Customer will be promptly informed if an order cannot be processed due to Product unavailability.

Florsheim sells only new products and of quality not inferior to the existing market standards. The Website shows the main features of each Product on the Product detail page. The Products offered for sale, however, may not exactly correspond to the real Products in terms of image, dimensions and colors depending on Internet browser or monitor quality.


Florsheim implemented its security measures to provide the Customer with peace of mind when purchasing on our Site.

Our Site is build in order to ensure the security during transmission of confidential information: when the Customer is requested to enter his personal data or his credit card details, our Secure Service uses the industry standard secure socket protocol SSL (Secure Socket Layer) to connect to our Site, and all data are encrypted to prevent others from obtaining it.

The Customer can see that he has entered a secure session by the following:

- The “https” instead of the usual “http” in the browser address box

- The small padlock at the foot of the browser or next to the URL bar

Withdrawal right and cancellation of the order

Consumers’ withdrawal right is regulated by Distance Selling Regulations (Legislative Decree No. 206/2005 as subsequently amended by the Legislative Decree No. 21/2014) which is known as Consumer Protection Code and enables the consumer to cancel the contract without penalty.

The Customer may withdraw from the purchase agreement within 14 (fourteen) days from the date of receiving the Products.

To return Products the Customer is invited to contact in advance Florsheim via email at customercare@florsheimeurope.com within the above-mentioned period to be authorized.

Florsheim will, then, inform the Customer about the return modality.

Weyco Group, Inc’s Intellectual property rights

The Weyco Group, Inc. – of which Florsheim Shoes Europe srl is a subsidiary – displays/offers content on the Site for Customers to examine. An example of some of the content included, but not limited thereto: text graphics, photographs, pictures, audio, video, literature and any other material distributed by The Weyco Group, Inc. and/or in connection with the Site. Therefore, the selection and arrangement of this content, as well as the software published on the Site, are owned by and subject to copyright and or patent protection of either The Weyco Group, Inc. or by a third party that authorizes The Weyco Group, Inc. to make such content available to Customers. In addition, all the trademarks, service marks, trade names, product names, company names, domain names, patented products, and logos appearing on the Site are proprietary to The Weyco Group, Inc. or are the property of their respective owners. Also, unless approved in writing in advance by The Weyco Group, Inc. , the Customer agrees not to: (a) provide or create a link to the Site; and (b) create any frames at any other web sites pertaining to or using any of the content located at this Site.

Florsheim does not warrant the accuracy or completeness of any information in this Site and does not accept responsibility for any direct or indirect loss, damage or expense incurred by the Customer as a result of (a) any error, omission or misrepresentation in any information (including any data, prices, graphics, video and images) in this Site or (b) any decision the Customer makes in reliance upon the information contained in the Site.

The information contained in the Site is provided in good faith and is illustrative only. Nothing in the Site constitutes a warranty of the products or their in-store price.

Florsheim does not warrant that any part of this Site will be uninterrupted or error-free or that this Site or the server that makes it available are free of viruses or other harmful components.

Florsheim explicitly disclaims any responsibility for the accuracy, content, availability of the information, products, services or merchandise found on sites that link to or from third parties. Florsheim cannot be held responsible for the materials contained on third party sites and/or related services nor does Florsheim make any warranties as to security of any information the Customer might be requested to give any third party, and the Customer hereby irrevocably waive any claim against Florsheim and/or Weyco Group, Inc. with respect to such sites and services.

Governing Law

The online sale contract concluded on this Website is governed by Italian law.

It should be remembered that in the case of Users classed as Consumers, any controversy regarding the application, execution, interpretation of these Conditions of Sale, should be subject to the jurisdiction of the place in which the User resides or has provided an address for service.

A consumer who has residence in a country of the European Union other than Italy, for any controversy about the application, the execution and the interpretation of these Conditions of Sale, may have also access to the European Small Claims Procedure established by Regulation (EC) No 861/2007 of the European Parliament and of the Council, of July 11th 2007, provided that the value of the claim does not exceed € 2,000,00 excluding all interest, expenses and disbursements. The Regulation is applied in all the European Union Member States, except Denmark.

The European Small Claims Procedure shall be a written procedure. The court or tribunal shall hold an oral hearing if it considers this to be necessary or if a party so requests. The text of the regulation is available from the website www.eur-lex.europa.eu.



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